Please read the following terms and conditions carefully.
By using this site you are signifying that you are in agreement with our terms and conditions. Cinders reserves the right to modify, change or update these terms at any time.
This privacy policy sets out how Cinders Ltd. uses and protects any information that you give when you use this website. Cinders Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Cinders Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Naturally, if you are not happy with this policy you should not use this website. By visiting this website, you are accepting the terms of this Website Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

Information Collected
Personal Data
This is data that identifies you or can be used to identify or contact you and may include your:
  • Name
  • e-mail address
  • Telephone number

Such information is only collected from you if you voluntarily submit it to us.
If you subscribe to our mailing list and/or our text alert list we collect your name and your email address and/or phone number. The purpose of this subscription is to gather details so that we can provide you with up to date information on our products which you have requested from us. Every time we contact you, we will provide an option for you to un-subscribe from our mailing list.

Statistical Information
We use Google Analytics tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the website. This information is aggregated and the software does not allow the collection of individual site visitor information. It is used to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the site. The type of information gathered typically includes:
  • The number of visitors to our website
  • The number of pages viewed
  • Which parts of the site are most popular

You can install various browser add-ons to disable analytics from being collected such as Disconnect or UBlock.

This site doesn't use cookies with the exception of a temporary session (ASP.Net_SessionId) cookie to record any previously viewed products and the wishlist, this session information expires after a fixed length of time, generally 20 minutes, or when you close your browser.
For more information about cookies and how to stop cookies being installed visit the following website: (opens in a new window)

Changes to Privacy Statement
Our Privacy Statement may change from time to time and any changes to the statement will be posted on this page.